Privacy Notice

At Static Safe Environments Ltd (SSE), we respect the privacy of customers, contacts and visitors to our website. This Privacy Notice outlines what specific information is gathered by us and how that information is used.

What data we DO collect

We only collect and store data that is relevant to providing our services and informing current and prospective customers of products, services and offers. The data is stored on secure servers with password access required. Data includes: name, workplace address, company telephone numbers, company email address and information to categorise employment role and organisation type.

Transaction records are maintained for the minimum time required by legislation.

Communication history will be maintained to assist in fulfilling current and future contracts. There is no time limit on how long this information is stored for.

What data we do NOT collect

We will never actively collect personal (private) information outside of the company information detailed above or otherwise deemed necessary to fulfil our services. If any non-relevant personal information is communicated to us in any format, it will not be recorded in our information systems unless we have been specifically instructed to by the individual providing the information.

We do not track companies or individuals using our website and any statistics we receive are anonymous.

We do not record telephone calls but may make notes in our information systems relating to the call.

Sharing of information

Information collected will be shared internally via the company information systems. If there is any information that you wish to be kept confidential, please instruct your contact at SSE and the necessary precautions will be taken.

Information will only be shared with third parties without consent when either the contract requires it, to communicate our products and services where required or authorised by law, or as otherwise described in this Privacy Notice. Only relevant information will be shared. We will not publish information in the public domain unless written consent has been given.

Communication of products and services

From time to time we will communicate to individuals considered to have a legitimate interest in SSE and the products and services we can offer. Communication will generally be made via email, post and telephone. We have undertaken the relevant assessments to ensure all personal data meets the legitimate interest criteria

Communication made by email will from time to time be made through a third party. Currently Campaign Monitor is used. A copy of their privacy policy can be found at https://www.campaignmonitor.com/policies/#privacy-policy. Any questions on how they handle data can be requested by emailing SSE at sse@staticsafe.co.uk or Campaign Monitor at info@campaignmonitor.com.

You can unsubscribe from marketing emails at any time by selecting the unsubscribe link at the bottom of the marketing email or by emailing your request to sse@staticsafe.co.uk. Communication for the purpose of communicating information or documentation specifically relating to a contract is considered a fundamental requirement of the contract and therefore cannot be unsubscribed from. You can however instruct us on your preferred method of communication.

Cookies

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used to do a number of things, for example, remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website. They help us to improve our website and the service that we provide to you.

None of the cookies we use collect or store any personal information and they cannot be used to identify the users of our website.

Our full Cookie Statement can be found at www.staticsafe.co.uk/cookie-statement. Further information on cookies, including how to control and delete cookies, can be found at www.aboutcookies.org

Links to other web sites

Any links within our website to external sites are for information purposes only. The external sites are not covered by this Privacy Notice nor are we responsible for information published on external sites. If you have questions about how an external site uses your information you will need to check that site’s privacy policy.

Access to your personal information

You are entitled to access your personal information that we hold. Only information specific to you will be provided and the privacy of other individuals will be maintained. Email your request to sse@staticsafe.co.uk.

Right to have data erased

Under GDPR, individuals have the right to request personal data to be erased. Only data that is not required to be kept by law and that is not considered the property (including intellectual property) of SSE will be erased. Email your request to sse@staticsafe.co.uk.

Changes to this Privacy Notice

We keep our Privacy Notice under regular review. This Privacy Notice was last updated on 18 May 2018.

Questions about this Privacy Notice

If you have any questions about this Privacy Notice please email sse@staticsafe.co.uk or contact the Managing Director at the following address:

Static Safe Environments Ltd
SSE House
Bromley Street
Lye, Stourbridge
West Midlands
DY9 8HZ